CONSENT, TRAINING & PRIVACY FORMS

Legal Agreement & Consent Forms

Please carefully read and complete the forms below. Your digital signature confirms your agreement to our terms, training policies, and privacy practices.

Legal Agreement & Consent

This form helps ensure a clear and fair working relationship between you and CanineKind. Please read all information carefully before signing. If you have any questions about anything in this document, please don't hesitate to ask.

SCOPE OF SERVICES

I understand that CanineKind provides professional in-home dog training services. Each dog is treated as an individual, and training approaches are customized to meet the specific needs of my dog and my training goals. I acknowledge that various training tools and methods may be recommended based on what will be most effective for my dog's learning and my preferences as the owner.

TRAINING METHODS & TOOLS ACKNOWLEDGMENT

I understand and acknowledge that CanineKind utilizes a variety of training tools and methods based on each dog's individual needs. Training tools may include e-collars (remote training collars), prong collars, slip leads, flat collars, harnesses, leashes, and positive reinforcement methods.

I acknowledge that:

The trainer will explain all recommended methods and tools before use;
I have the right to ask questions about any training technique or tool;
Tool selection will be based on my dog's individual needs and my preferences;

ASSUMPTION OF RISK

I understand that training dogs involves inherent risks, including but not limited to:

Bites, scratches, or other injuries from my dog or other animals
Property damage
Unexpected behavior from dogs during training
Accidents that may occur during training sessions

I voluntarily assume all risks associated with dog training services, including any injury to myself, my family members, guests, or property.

LIABILITY RELEASE & INDEMNIFICATION

To the fullest extent permitted by law, I agree to:

Release and hold harmless CanineKind and its trainer(s) from any and all claims, damages, injuries, or losses arising from training services
Accept full responsibility for my dog's behavior and actions
Indemnify and defend CanineKind against any claims brought by third parties resulting from my dog's actions
Assume financial responsibility for any injuries or property damage caused by my dog

HEALTH & BEHAVIOR DISCLOSURE

I certify that:

My dog is in good health and fit for training
I have disclosed all known behavioral issues, bite history, and aggression
My dog is current on core vaccinations including Rabies, Distemper, Parvo, and Bordetella (or I have disclosed vaccine status and exemptions)
My dog is on monthly flea, tick, and heartworm preventatives (or I have disclosed preventative status)
I will immediately inform the trainer of any changes or diagnoses in my dog's health or behavior

PRIVACY POLICY

CanineKind is committed to protecting your privacy. By signing, you acknowledge:

Information Collection: We collect personal information including name, contact details, and information about your dog for the purpose of providing training services.
Information Use: Your information will be used solely to provide, improve, and communicate about our services. We will not sell or share your personal information with third parties except as necessary to provide services (e.g., payment processing).
Photo/Video Release: I grant CanineKind permission to photograph and/or video record training sessions for documentation, marketing, and educational purposes.
Communications: I consent to receive communications from CanineKind regarding my services, appointments, and occasional updates about new services or offerings.
Data Security: CanineKind takes reasonable measures to protect your personal information from unauthorized access or disclosure.
Your Rights: You have the right to request access to, correction of, or deletion of your personal information at any time by contacting us at caninekindtraining@gmail.com.

📋 CANCELLATION & REFUND POLICY

Click here to review our cancellation and refund terms before signing

We understand that schedules change. This policy helps protect both your time and ours by setting clear expectations for cancellations, rescheduling, and refunds. All appointments are scheduled through Square Appointments.

24-Hour Notice Required

• Free cancellation or rescheduling is available up to 24 hours before your scheduled appointment time
• You may cancel or reschedule yourself online through Square Appointments up until the 24-hour cutoff
• Simply use the link in your confirmation email or text message

Within 24 Hours (Late Cancellation)

If you cancel or reschedule with less than 24 hours notice:
• You will be charged 50% of the service fee OR $30 flat fee (whichever applies to your service)
• This fee will be automatically charged to the card on file with your permission
• At the trainer's discretion, this fee may be waived for emergencies (see Emergency Exceptions below)

No-Show Policy

If you miss your appointment without any notice:
• You will be charged the full service fee (100%)
• This will be automatically charged to the card on file
• Future bookings may require prepayment

Same-Day Emergency Cancellations

We understand that true emergencies happen. Same-day cancellations may be waived at the trainer's discretion for:
• Medical emergencies (human or dog)
• Family emergencies
• Severe weather that makes travel unsafe
• Other unavoidable circumstances

To request a waiver: Contact us immediately by email at caninekindtraining@gmail.com
Do not rely solely on the automated cancellation system for emergencies.

PACKAGE & MULTI-SESSION DEALS

Package Cancellation
If you purchase a package (e.g., 5-session bundle) and need to cancel:
  ◦ Before first session: Full refund available
  ◦ After first session has occurred: No refund on unused sessions, but sessions do not expire and can be rescheduled
  ◦ Standard 24-hour cancellation policy applies to each individual session

Package Expiration
• Multi-session packages are valid for 1 year from date of purchase
• Extensions may be granted for medical or family emergencies
• Unused sessions after expiration are forfeited

Mutual Satisfaction Guarantee

If either you or the trainer feels that the training relationship isn't working out, we offer the following mid-package refund option:

After completing at least half of the total sessions of a multi-session package, either party may request to end the training arrangement. In this case:
• You will receive a refund for all unused sessions
• This option is NOT available for single-session cancellations (standard cancellation policy applies)

TRAINER-INITIATED CANCELLATIONS

If We Cancel
Sometimes we need to cancel due to illness, emergency, or other unforeseen circumstances. If this happens:
• You will be notified as soon as possible
• You will receive a full refund OR
• We will offer to reschedule at your convenience
• No cancellation fees will apply to you

Weather Cancellations
• If severe weather makes training unsafe or travel impossible, we will cancel and offer to reschedule at no charge
• For light rain or snow, training typically proceeds

⚠️ Please review this policy carefully. By signing below, you acknowledge that you have read and agree to these cancellation and refund terms.

By signing this form electronically, I agree and consent to conduct this transaction using electronic signatures. I acknowledge that my electronic signature has the same legal effect as a handwritten signature. Both parties agree to be bound by the terms of this agreement through the use of electronic signatures. *

I hereby acknowledge that I have read, understood, and agree to all terms outlined in this Consent, Release & Privacy Agreement including: Scope of Services, Training Methods & Tools Acknowledgment, Assumption of Risk, Liability Release & Indemnification, Health & Behavior Disclosure, Privacy Policy, and Cancellation & Refund Policy. My digital signature below constitutes a legally binding agreement. *

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